Legal

Privacy Policy

Last updated: July 31, 2026

Canadian Home Buyers (“we,” “us”) buys houses for cash from homeowners across Alberta and Ontario. This policy explains what personal information we collect when you use canadianhomebuyers.ca, how we use it, and the choices you have. We handle personal information in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

What we collect

We only collect what you choose to give us, plus basic technical data:

  • Information you submit — when you fill out a form to request a cash offer: your name, phone number, email address, the property address, and any property or situation details you provide (such as condition, timeline, or reason for selling).
  • Automatic information — when you visit the site, standard technical data such as the page you landed on, the site that referred you, and marketing campaign tags (for example, UTM parameters or ad-click identifiers) so we know how you found us.

How we use it

We use your information only to:

  • Prepare a cash offer on your property and contact you about it.
  • Respond to your questions and follow up on your request.
  • Understand which marketing channels bring in genuine sellers.

We do not sell your personal information, and we do not send marketing email to people who have not asked us to contact them.

Who we share it with

We share information only with service providers that help us operate — for example, the email service that delivers your request to us, our website host, and (where applicable) a customer-relationship tool we use to manage seller enquiries. These providers may process data outside Canada. We share only what is needed, and we do not sell or rent your information to anyone. We may also disclose information if required by law.

SMS, email, and phone

By submitting a form on our site, you agree that Canadian Home Buyers may contact you via SMS text messages, emails, and phone calls using the contact information you provided, for the purpose of preparing your cash offer and following up on your enquiry. Message and data rates may apply to SMS.

You can opt out of SMS at any time by replying STOP to any message you receive from us, or by emailing us at the address below. Once we receive your opt-out request, we’ll remove you from SMS communications promptly.

Cookies and analytics

The site uses cookies and analytics tools (including Google Tag Manager, Google Analytics, and the Meta pixel) to measure traffic and improve the site. You can block or delete cookies in your browser settings; the site will still work. We do not use cookies to identify you personally.

Advertising and remarketing

We may use third-party remarketing tools (including Google Ads and Meta) to show relevant ads to people who have previously visited our site. These providers place cookies in your browser and use them to serve ads on other sites based on your prior visits to ours. No personally identifiable information is collected through remarketing. You can opt out of personalized ads through your browser or device ad-settings controls at any time.

How we protect it

We use reasonable safeguards to protect your information and keep it only as long as needed to respond to your enquiry and meet our legal and business requirements. No method of transmission or storage is completely secure, but we take reasonable steps to reduce risk.

Your choices

You can ask us to see the personal information we hold about you, correct it, or delete it. You can also ask us to stop contacting you at any time. To make any of these requests, email us at the address below.

Changes to this policy

We may update this policy from time to time. The “last updated” date at the top reflects the most recent change.

Contact us

Questions about this policy or your information? Email info@canadianhomebuyers.ca or call 647-492-7341.